Showing posts with label connectivity problems. Show all posts
Showing posts with label connectivity problems. Show all posts

Sunday, May 29, 2016

Day 2358

Some days you shouldn't get out of bed. Today was one small blunder after another. I decided to wash a bunch of small rugs that are hard to vacuum and the rubber backing came off in the dryer, leaving the rugs and the dryer in much worse shape than when I started. I eventually got the dryer cleaned up, but in the process ended up spilling a bottle of liquid Tide in the utility room. Laundry detergent is much harder to clean up than little bits of burned rubber in the dryer drum. As soon as I managed to get all the rugs clean and back on the floor, Dot pooped on one of them and it had to go back in the washer all over again. It was that kind of a day.

I never did make it to the gym because I couldn't seems to get finished with my list of chores. The chores weren't hard. I just didn't have my wits about me today. It didn't help matters that the dogs were both restless. Every time I'd get started cleaning something, one of them would want to go outside. I took Dot out half a dozen times and she just stood around for a minute or two and wanted to come in again. This is actually fairly normal behavior for dogs, but when you have to act as their rear legs, it can take a lot of time. Maybe they were edgy because of the weather. The weather certainly was strange today.

The sky was clear and blue when I took Dash on his afternoon walk. It was perfect holiday weather and the park was filled with families having picnics. Not more than five minutes after we returned home, I heard a giant thunderclap and it started pouring rain. Where did this rain come from? I didn't even notice any dark clouds on our walk. I bet there were quite a few picnics ruined this afternoon.

The internet is still working fine, which is amazing since I did nothing to fix the problems I've been having. Everything started working the minute the UPS man delivered the replacement router that AT&T sent me. I think I'm going to pay the penalty and keep the new router as a good luck charm. I'm convinced that as soon as I return the equipment to AT&T, my problems will resume and I'll have to ask tech support to send the router back. It's much easier just to keep it. For the time being, the lucky router will just sit in its box as a spare. I'm sure it will eventually be put into service. Nothing stays working that long in our house.

Tomorrow is a holiday, but we had out holiday meal today. Janet cooked a pork shoulder roast in the slow cooker and it was delicious. Now, that I think about it, this is what probably made the dogs restless and active today. When there's meat cooking in the crock pot, the dogs can smell it all day long. Now that dinner is finished, the house is quiet and peaceful again. Dot and Dash are both sleeping and I'm looking forward to calling it a day myself.

Emmitt is today's Dalmatian of the Day
Watch of the Day

Saturday, May 28, 2016

Day 2357

I'm convinced that calling tech support is a modern form of torture. I called AT&T today to ask then how to return the new router they sent me. I don't think I need it now, because everything has been working great for the past three days. "You can't send the new router back because we have already reconfigured your account to use it," the tech guy said. "When did you do this," I asked? "About three days ago," said the technician. "I think you solved my problem, I said. "I don't need the new router." "But aren't you already using it," the guy said. "No, I haven't even taken it out of the box yet," I replied. There was a moment of silence. The technician seemed confused and said he needed to run some tests. I knew what was going on. When they had reconfigured my service, they had inadvertently cleared my routing path, which is all I wanted them to do in the first place.

The tech guy still seemed confused that the old router was still running fine with the new settings that were designed for the replacement equipment. "I want you to reboot the router and I'll see if it still shows up in my system with the same serial number." What? Why would I want to do that? I would have thought that the serial number was permanently linked to the equipment. "Oh, no," said the technician, "we can change that." "But if the serial number changes, nothing on my network will recognize it anymore and I'll have to reconnect everything," I said. "There's a 50/50 chance of that," said the technician. Then he added, "You'll have to reboot the router sooner or later anyway, so why not just do it now." I hate these guys.

The conversation continued for quite a while and it was eventually determined that I could keep the old router if I wanted, since it was still working for some unexplained reason. I could also keep the new router as a spare, if I paid AT&T a $150 penalty fee. I think they should have been paying me $150 since I had to spend my entire morning dealing with this ridiculous problem.

I think I've found a dog walker to help with Dot while Janet is away on vacation. This is a relief, since I had no idea how I was going to get Dot out of the house. Walking Dot is a team effort now. She will only walk if she is following Dash, but one person can't walk Dot and Dash together anymore, since he wants to walk so much faster than she does. Typically, I walk Dash, stopping every twenty or thirty feet so Dot can catch up. Janet follows behind with Dot, holding up her rear legs with the Help 'Em Up Harness. It's a slow process, but it works. The walks are an essential part of Dot's therapy. Without them, she would probably be bedridden by now.

It didn't rain today, even though the humidity hovered near 100%. There was a mist in the air when we walked the dogs before breakfast, but by afternoon the mist had turned to steam. It's still incredibly muggy. I've emptied the bucket in the dehumidifier two times already today. Dot can't handle the heat anymore, so we have to cut her walks even shorter on hot, humid days like today. I'm not looking forward to dealing with this situation in July. It may have seemed hot today, but this was nothing. Texas Summers can be brutal.

I'm not sure if I accomplished anything today or not. The Internet is up and running, but I'm not sure why. The refrigerator and pantry are full again, but the house is still dirty and there is lots of water on the roof. I'm glad I found somebody to help with Dot next month. Maybe everything will be OK.

Sam is today's Dalmatian of the Day
Watch of the Day

Wednesday, May 25, 2016

Day 2354

I wish Steve Jobs were still alive. I never used to have problems with operating system updates, but lately the new Apple OS and IOS updates are so buggy that they seem like Beta versions. I'm almost scared to update my phone anymore, because each new IOS update seems worse than the previous one. The combination of buggy system software, spotty U-verse service, and a brand new hosting company has created a perfect storm of bad news. Just about every morning when I boot up my computer, I'm greeted with a new problem. Was my phone causing the problem? Does the WiFi router need to be re-booted again? Have I configured my webserver wrong? It's hard to even know where to begin.

I was in tech support hell for hours this morning, trying to track down why my e-mail wasn't working and I couldn't even access my own website. I finally ended up talking to a very knowledgeable IP guy who told me to call my ISP and tell them to check the routing path and clear it if necessary. This sounded easy enough, so I called AT&T and made the request. "This is beyond the scope of my capabilities," said a voice that sounded like he was talking to me from Pakistan. "I can give you the number of our paid subscription support if you'd like." "You mean that after all I pay you guys every month for U-verse service, you want to charge me extra to unscramble my flaky internet connection?" "I'm sorry," said the hard to understand voice from Pakistan. "Would you like me to send you a brand new router at no charge?" This was crazy. "You mean you guys would rather send me a new router than reset my connection." I said. I hate dealing with tech support. I've still got the problem I started out with this morning. There a new router on it's way to me that I probably won't be able to install correctly. To add to my problems, I can't decide whether to upgrade my phone to IOS 9.3.2 because I read an article that said it could turn your phone into a brick.

Since it didn't appear that my connection problems were going to be resolved quickly, I went to the battery store and special ordered a new battery for my little WiFi hotspot. T-Mobile said these batteries weren't made anymore and tried to see me a new hotspot. They were just being lazy.  I knew this battery was available somewhere because I've been replacing weird batteries for years. The new battery will arrive next Wednesday. The little WiFi hotspot is slow, but it is very reliable. Without it, I would have missed quite a few blog posts over the years.

The weather has been horrible this week. It's so humid and muggy outside that it feels like you could cut the air with a knife. My dehumidifier is working overtime to keep the air comfortable inside. Dot doesn't like the heat and humidity. I've been having a hard time getting her outside anyway now that she's become weaker, and hot, humid weather just adds to the problem. She did poop outside today, which was a small blessing. I just got lucky. When I had her outside after lunch, a big truck drove down the alley behind our house and got her so excited that she immediately started to poop. I wish I could schedule someone to drive down the alley every time I had Dot outside.

The plumber is coming back tomorrow to fix the leaking sink. This should only take a few minutes since the problem is just a compression fitting that wasn't tightened enough. The plumber better not try to charge me for this additional service call. He should have checked his work the first time he was here. After unnecessary car repair charges and a ridiculous attempt to charge me for resetting my router this morning, I'm not in the mood for unwarranted extra charges.

Maybe tomorrow will go smoothly. I'm not counting on a trouble free day, but it would be nice.

Ranger is today's Dalmatian of the Day
Watch of the Day

Friday, May 20, 2016

Day 2349

Sometimes I hate the Internet. For several days I've been having trouble connecting to some of my clients websites. My Internet Service Provider says the problem is being caused by the hosting company and the hosting company says the problem is being caused by my ISP. Neither side will admit that they are the reason I can't connect to at least a dozen websites, including my own. I suspect that my ISP is blocking several servers, but they won't admit blocking anyone, despite the fact that it appears to be common knowledge on Google.

I get tired of messing with the problem and switch to my alternate Internet Service Provider. Now, all the missing websites reappear, but within minutes I get an e-mail saying that an unauthorized person is trying to access my Google account. I change my password twice, but can't seem to shake the mystery person trying to login from Denver. I start to think I've got a virus and run all kinds of searches for Malware on my computer. I turn up an odd invisible cache file in my Firefox browser and delete it. The problem seems to go away and then I am mysteriously able to reconnect to everything using my primary ISP. I finally track down the IP address of the unauthorized computer in Denver and begin to suspect that it is my own account. Now, I'm really confused. It appears that AT&T blocks my web server occasionally and T-Mobile connects me to the Internet in Denver instead of Dallas for some unexplained reason. I'll never remember my new passwords. My best guess now is that I wasted hours and hours trying to track down an intruder who was actually me.

I'm starting to get some of my most complicated website update assignments on Friday afternoon. It's been this way for the past month or two. This means that I have to work during the weekends, even though I often have nothing to do during the week. I got started on one of these updates this afternoon, but didn't even come close to getting it finished. Guess what I'll be doing tomorrow. Hey, the client is always right, but it sure would have been nice if I could have done these updates last Tuesday.

I went back to the hipster restaurant this morning. I'm really just floundering around now. My well oiled Friday breakfast ritual appears to have crashed and burned. I have lots of place to eat, but I no longer have a special place that knows me so well that they start cooking my meal the moment I walk in the door. That's what I liked best before everything changed. I could just walk in, sit at my favorite table and didn't even have to talk. The staff just knew what I wanted.

My car was supposed to be ready this afternoon, but the dealership called and told me that it wouldn't be ready until sometime next week. I shouldn't have been surprised, since delays like this used to be commonplace. I had one speedy repair a few months ago and thought that everything had changed. Silly me. Nothing really changes. My broker wants to talk. I suspect this means that he didn't like the letter I sent. I'm kind of dreading this talk because I know he'll still try to convince me that the stocks he likes are a good investment. Maybe they are and maybe they aren't. I'm just getting sick of the stock market in general.

I can't really tell if Dot is getting stronger or not.  She appears to have more energy now, but we're only walking her half as much as we were a few weeks ago. Change can be deceiving if it happens slowly enough. Do I set the bar lower with Dot, or do I gradually try to increase her activity again? Do I change brokers or try harder to understand his strategy? Did I get hacked today, or am I just brain dead? Sometimes it's hard to know these things.

Harley is today's Dalmatian of the Day
Watch of the Day

Thursday, May 5, 2016

Day 2333

It's kind of two steps forward, three steps back with Dot. She has an amazing ability to rebound, but at the end of the day, we're still losing ground. We skipped the walks today and let Dot sleep. It seemed to help. By lunchtime, she wanted to get up and have her rice cake and by dinner time, she was eager to go outside again. Sure, she pooped in the house a few times, but her abdomen doesn't appear painful anymore and she's putting weight on her left rear leg again. It's a delicate balance. It's is essential to keep Dot moving to prevent the muscle atrophy in her legs from getting even worse, but it's equally essential not to overdo it.

If Dot continues to improve, we'll try a short walk tomorrow morning. When Dot needs to rest, Dash gets to enjoy a much longer walk by himself. We call it our 'Boy's Walk." All I have to say now is "Do you want to take a Boy's Walk Dash?" and he gets all excited. Dash is very good about walking slowly in front of Dot in the mornings to give her something to follow, but I'm not sure he understands how essential he is. I can tell he misses the old days when the three of us would walk for miles at full speed. Before Dot became ill, we could cover three times the distance in the same amount of time that our slow journey takes now.

I'm still having serious connectivity problems with my office network. The hosting company says everything is fine on their end and that the problem originates with my ISP. The ISP says they are unaware of the problem I describe and tell me to call the hosting company. After doing a little research on my own, I've discovered that my ISP is selectively blocking several servers owned by the hosting company, saying that the machines are known sources of malware. The hosting company says than none of the accounts on their servers are spammers or hackers and nobody should be blocking them. Neither party will actually admit to doing anything at all when I press them on the issue. When I tell them that there are tons of other customers complaining about similar  connectivity issues on Internet forums, they basically just tell me that you can't believe what you read on the Internet. It's frustrating. It appears like my ISP is having a little war with my hosting company and I'm caught in the middle.

I still haven't called the plumber. I think the leak originates under one of the fixtures, but I'm reluctant to deal with the issue, because I've already tried to get these faucets replaced before without much success. When I was having plumbers out to the house almost every day during our big underground pipe leak last year, I asked if they could replace the aging faucets. It didn't seem like a big deal to me, but the plumbers made all sorts of excuses. They told me that they didn't carry faucets or fixtures on the truck and that I would have to purchase the fixtures myself if I wanted them to install them. Since the sink is very old, I knew I could never find a match for the old faucets at Home Depot. I thought the plumbers would be happy to take care of this for me, but apparently not. I didn't press the issue because they were trying to fix a major leak under my foundation and I didn't want to make them mad. I'm beginning to think that absolutely nothing is easy to fix anymore.

I don't know where to eat tomorrow morning. I'm just floundering around, in search of a new Friday breakfast place. There are only about five restaurants that serve breakfast and are close enough to the house to meet my somewhat strange criteria. I guess I'll try them all again and see if something clicks. There was a reason that I abandoned each of these places in the past, but things change quickly in the restaurant business. Maybe one of these places is fabulous now.

Dolly is today's Dalmatian of the Day
Watch of the Day

Wednesday, April 13, 2016

Day 2311

It's amazing how much time can be wasted trying to get electronic devices to play nice with each other. Everything is connected these days, but the connections don't always work. Sometimes Bluetooth is the problem. Other times it is the WiFi network. Occasionally the electricity goes out and everything goes down. Today I couldn't access one of my clients websites. I was about to call the hosting company when I decided to try an alternate WiFi connection and discovered that everything was fine. Why was T-Mobile working and AT&T U-Verse wasn't? It was weird that most websites appeared to be functioning normally, but a few appeared to be blocked on U-Verse. I unplugged the router, re-booted everything and five minutes later, I was up and running again. I never did figure out what the problem was.

Later in the day, my weather radar app quit working and I had problems syncing my new activity tracker. Life was much simpler when the most complicated machines I had were an IBM Selectric typewriter and a Leica rangefinder camera. Mechanical things used to break too, but the failures were much more predictable. Now, the problem could be anywhere. Is there something wrong in the cloud where your data is being stored? Is there something wrong with your security settings? Is the pet cam causing interference with the WiFi router? Usually I can fix things myself while I am waiting on hold for thirty minutes to talk with someone from tech support. Life in the digital age is still frustrating though. I make my living online, but I was happier before the Internet existed.

For the third week in a row Dot pooped in the car on the way to her physical therapy appointment. I walked her around in the yard forever before we left, trying to avoid another accident, but to no avail. She wasn't ready to go. Two things seem to make Dot poop; excitement and stress. A ride in the car can cause both. It wouldn't do much good to give her a sedative before we left the house, because it's not a good idea to be sleepy when you are walking in the underwater treadmill. I really don't know what to do. Chemotherapy, acupuncture and exercise help, but you can't fix old age.

I usually know the names of the flowers I photograph, but I'm drawing a blank on the clusters of tiny white blooms that pop up in the grass seemingly overnight when it rains. It's been a rainy week, so these things are everywhere. I'll figure out what they are eventually. By June they'll all be gone. Until then, I hope it stays cool. Dot is enjoying her morning walks again now that the weather has cooled down a bit. She walks very slowly now, stopping every few feet to smell things along the way. It takes Janet and I forever to make our one mile circuit through the park each morning, but I think Dot still enjoys being outside.

One problem with moving Dot's therapy appointment to Wednesday is that I don't know what to do on Thursdays now. When I wake up on Thursday lately, I initially think it is Friday. It's disappointing to realize that I've got to wait another day to go out to breakfast.  I supposed I could go out to eat two days a week, but there are still bananas and strawberries in the kitchen to use up before they go bad. I'm so structured that a single banana can keep me from doing something spontaneous.

Valli is today's Dalmatian of the Day
Watch of the Day

Thursday, February 4, 2016

Day 2242

We actually got to Dot's physical therapy appointment on time today. I wasn't really any more organized. The vet just called while I was eating breakfast and asked if I could come earlier this morning. "Sure," I said. "We're on our way." Dot didn't have time for her morning nap. I didn't have time to take a shower and answer e-mail. I didn't even turn on the computer before we left. It all worked out pretty well and ended up being the first time in several months that I wasn't late.

I think I've figured out how to keep Dot calm in the car. She isn't really anxious of fearful, she just needs to be in a comfortable position before we start our journey. Since I wasn't in a rush today, I waited a while before we left the driveway. When Dot started squirming, I re-positioned her before we got underway. As soon as she was calm for a few minutes, I started the car and she didn't move again until we arrived at the vet. This plan may not work next time, but I thought it was pretty clever. It was certainly better than drugging her with Xanax.

Today was surprisingly busy. When we got home, I fed the dogs their lunch and spent the rest of the day updating several websites. It wasn't a bad day at all. Dot did exceptionally well on the treadmill this morning. She walked for a full twenty minutes and didn't appear overly tired. Like I've said many times, Dot has good days and bad days. This was a good one. It was good having some work to do as well. I like that sweet spot that's somewhere between being bored out of my mind and totally stressed out by impossible deadlines. Finding this balance is hard though. In my business, you work when the client wants you to work.

I'm having increasing problems accessing my various Google accounts. Sometimes Google Drive quits working. Other times I have trouble logging into Blogger. Today I couldn't even access my Google+ account. Usually the outages are temporary, but I'm afraid that someday I'll sit down to write the blog and won't be able to go to my Blogger account at all. I just got a notice that Google Chrome won't be supporting anything earlier than OS 9.0 on the Mac starting in April. Maybe this is where my problems start. I like older browsers and operating systems. Companies like Microsoft, Apple, and Google almost insist that you use their latest offering. I heard that Windows is going to start automatically updating itself to Windows 10 in the near future. One more reason I'm glad I'm still on a Mac. I wish people would just slow down and leave things alone for a while.

When I was debating whether to give Dot Xanax yesterday, it occurred to me that most anxiety is caused by two things. Running out of time makes you anxious and running out of money makes you anxious. If you have control over just these two things, a whole lot of problems simply disappear. It's hard to have both things simultaneously though. Whenever I've had plenty of money, I've had no time. Conversely, when I have plenty of time, I seldom have any money. Hmm. I wonder how you get both?

Duke is today's Dalmatian of the Day

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