Showing posts with label incompetence. Show all posts
Showing posts with label incompetence. Show all posts

Thursday, July 7, 2016

Day 2397

I thought the plumber would only be here about five minutes. I mean, how long could it take to tighten a few loose bolts? I was wrong again. After a lengthy investigation, the plumber determined that there were several defective parts in the brand new faucet. "Since you bought the faucet, we can't pay for these parts," the plumber told me. "Your other plumber was right with me when I bought it," I told him. "I only paid for the parts myself, so you guys wouldn't mark them up 40% on my bill." This apparently didn't matter. Neither did the fact that the first plumber should have noticed that he was installing defective parts. I got the plumbing supply store to exchange the parts for free, but today's plumber still insisted that he had to charge me for today's service call. He said he was going to give me a big discount since this never should have happened, but my bill was still over $150.

As you might expect, Dot freaked out when the plumber arrived and pooped all over the place. After I got the mess cleaned up and managed to calm Dot down, the plumber had to leave to pick up the replacement parts from the plumbing supply store. When he returned an hour later, Dot acted like she'd never seen the plumber before and pooped again. It's been a long day. Sadly, it's also been a fairly typical day. Nothing seems to go as expected anymore.

As I was working today, I watched portions of the the hearing where FBI Director James Comey was testifying before congress about their recently concluded investigation of Hillary Clinton. It sure looked like the fix is in to me. In one astounding exchange, Comey openly admitted that Clinton had lied numerous times. He then admitted that lying to Congress under oath was a federal crime that you could go to prison for. He completely failed to connect the dots however and defended his decision not to prosecute Clinton, saying only that nobody had asked the FBI to investigate Clinton for perjury. He also said that Clinton wasn't under oath when she testified to the FBI and that their conversation with her wasn't even recorded. Unbelievable.

Watching this spectacle this morning just reinforces my belief that our country is hopelessly broken. We have become so divided that I don't think anyone will be able to fix it. The Democrats on the committee kept trying to divert the hearing into a conversation about police shootings. The Republicans just seemed dumbfounded that the FBI Director kept saying things like the Secretary of State might not have been sophisticated enough to recognize security designations on an e-mail message. I have a feeling that this isn't over yet.

I hope that the bathroom sink never leaks again. Truthfully, I'd rather live with a leak than deal with plumbers. I'm so tired of dealing with things that don't work the way I've been promised. It doesn't matter whether it's an expensive car repair that should have been covered under the vehicle warranty, a broadband router that the cable company managed to ruin during their testing procedure, or a brand new faucet that was full of defective parts. Nothing works properly anymore and everyone keeps trying to make excuses for their own incompetence. Maybe in this context, today's congressional hearings weren't strange at all. Maybe this is just the way things are in an increasingly dystopian world.

Delaney is today's Dalmatian of the Day
Watch of the Day

Friday, October 24, 2014

Day 1774

When I went to breakfast this morning I couldn't figure out why I was having so much trouble parking my car. Jeez, I come to this place every week. I should be able to park here blindfolded. When I got out of the car, I noticed that the restaurant had re-striped the parking lot and every single parking space was exactly one foot narrower than it was the week before. Sad. Maybe they can squeeze an extra Prius or two into the parking lot now, but what is the point if nobody else can even fit between the white lines? A couple of F-250 Super Duty pickups in the lot didn't even come close. They were so far over the line that only a motorcycle could park in the next slot. When I got my meal with a plastic fork, instead of the customary metal one, I knew the dreaded restaurant consultants had struck again. I don't know why people are so compelled to squeeze every last dime out of their business. It's often the little things, like a decent sized parking place, that customers like the most. When you take these things away people notice. I predict that metal silverware will be back next week. Nobody likes a plastic fork.

I had to drive down to Baylor Hospital for another periodic blood test at the liver center today. When I arrived, I noticed three huge fire department Hazmat trucks and four police cars parked in front of the main building with their lights flashing. There were also about a dozen uniformed officers and a camera crew in the general vicinity. When I checked in at the liver center, I was asked to sign a document saying that I hadn't visited Africa in the past 30 days. I told the receptionist I had never visited Africa in my life and in light of recent developments it was unlikely that I would ever visit the place. I also asked about all the Hazmat trucks parked out front and she just shrugged and said it could be anything. I guess this is the new normal now. When I got home there was absolutely nothing about this dramatic little incident on the local news. It was probably just another false alarm.

I've been trying to terminate my account with one of those companies that monitors security alarms for over two years now. They were overpriced and just didn't do a good job. I send them an official letter requesting that my account be terminated and was assured that I had done everything correctly. Thee only problem was that my account kept being auto-renewed year after year and I kept getting invoices. Whenever I called to complain, the company would apologize profusely and tell me they were aware of the problem and that it would be taken care of. After being assured six months ago by the head of the accounts receivable department that my account was indeed terminated and that I had a $0 balance, I get another call today, saying I owe them $300. I called the same lady who told me that everything was fine last time and explained the situation. She told me that everything was fine again and told me to ignore the phone call. Somehow I don't think this is over. This entire company is brain dead.

Sometimes I think the entire country is brain dead. There is mounting evidence that our government is brain dead. I heard recently that Asians were the fastest growing segment of our population. Large corporations are importing them in record numbers because they just can't find enough people who already live here to fill the highly technical positions these companies need. I have said for a long time that the Chinese will be the first to land on Mars. We're over here fighting about raising the minimum wage at McDonald's when thousands and thousands of really high paying jobs are going unfilled because people graduate from our schools with no real skills. We could learn something from the Chinese, but nobody's listening. I'm glad I was a war baby who had a trouble free childhood in the 1950's and an exciting time coming of age in the 1960's. Things have certainly gone downhill since then.

Ellis is today's Dalmatian of the Day
Watch of the Day

Thursday, December 19, 2013

Day 1465

The incompetence of government agencies continues to amaze me. I got a letter today saying that it was time for me to renew the vehicle registration on my Defender 90. What was all that paperwork I signed when I sold the car? Surely these guys must know by now that I no longer own the Defender. I get dozens of letters from Medicare and I have yet to understand any of them. I bet you could reduce the cost of healthcare significantly if you just fired all these useless letter writers. Even the dogs have their problems with government bureaucracies. Every year, Dash gets a letter from the city saying that his city registration has expired. This always takes place about one month after my vet issues Dash brand new registration tags. It's no real surprise that the ObamaCare website doesn't work. Nothing in government at any level works. I have no faith in government anymore.

Does anyone want to buy a Citroën SM that has sat untouched in an aircraft hanger for ten years? The car ran great a decade ago, but I suspect that it will take quite an effort to get it running again. I'm sure the fuel lines and gas tank are gummed up and will need to be removed and cleaned. I've done this once before and it's not an easy job. All five suspension spheres will need to be replaced. The car will certainly need a new heavy duty battery and probably new tires as well. Hopefully, no corrosion has taken place in the engine itself. I loved this car when I bought it in 1972, but in recent years it has become an albatross around my neck. The mechanics who used to keep the car running smoothly have all retired or moved on. My favorite mechanic is now a DJ on a local jazz radio station. Parts are next to impossible to find these days. Even ten years ago I was scared to drive the SM around town because I knew that there were no more new body parts available worldwide. If I had unlimited resources, I would ship the car off to SM World in California and have it completely restored. Unfortunately, I haven't had unlimited resources in a long, long time. Even though the car is highly collectible and Jay Leno has one, it's time to sell the thing.

I've had a lot of cars over the years and the complexities of keeping old cars running are one of the main reasons I switched to collecting watches instead. Watches are little and you can keep them in a drawer. I enjoyed watches for a while until they began to fall apart just like my cars. A good watch needs a watchmaker just as much as a car needs a mechanic. Watch repair is expensive and time consuming. In the long run, I don't think I will be any better off with watches than I was with cars. They all break eventually. I think Janet will have the last laugh at my obsession with collecting stuff. She has no interest in collecting things and prefers travel instead. Travel is all about collecting memories and in my experience, memories tend to get better over time. Eventually, the memory is better than the actual experience was. She'll have great memories, while I preside over a kingdom of rust.

To keep my body from turning to rust, I went back to the gym again today. Another week of regular workouts and I'll be back to where I was before the ice storm. I don't enjoy exercising that much, but I do enjoy seeing progress. Hey, I finally got the large printer working again. That's progress. The city hauled away most of my downed tree limbs this morning. That's progress too. Surprisingly, something seems to happen almost each and every day. There's always some sort of progress. Who knows, maybe one of these days I'll sell the Citroën SM too.

Ranger is today's Dalmatian of the Day
Watch of the Day

Friday, December 13, 2013

Day 1459

Today, the ice and snow turned to rain. I guess that's a good thing. It sure would be nice to see the sun again however. There were a few breaks in the rain when I was able to walk the dogs, but for the most part, I just stayed inside and tried to get caught up on work.

It's hard to even remember what day it is anymore. A week ago at this time the city was without power. Although the electricity has returned, the residual effects of the ice storm still linger. For the most part, my clients are still trying to make up for lost time. So am I. It's amazing how just four or five days of ice related chaos can screw up your schedule.

Things are getting better though. My client with the Internet problems is back online again. I'm getting caught up on my writing assignments. I even managed to get my December invoices in the mail this afternoon. I'm glad I didn't waste any time trying to get the water and ice off the roof. It's still raining right now, and any effort to clear the roof would have been futile.

UPS seems to have lost another of my shipments. I'm not going to get upset this time though. Losing things seems to be the new normal for UPS. Both of my previous shipments turned up eventually, and I'm sure that this one will too. Hey, the trash truck finally came and picked up our garbage today. Could the UPS truck be far behind? 

Maybe I'm just going to have to learn to live with a certain level of incompetence. Nothing runs very smoothly anymore. I get put on hold more frequently when I call people. Check out lines in stores are longer. I think part of the problem is that nobody really has any useful skills anymore. When everybody just wants to write press releases and have their own reality show, society will slowly grind to a halt. I don't have many useful skills myself, but no society needs very many people like me. Trust me on this. Tell your children to become chemists, plumbers, and astronomers. The world doesn't need any more advertising people.

Tomorrow is our last Santa Paws pet photo event for 2013. I'll be glad when I can finally pack some of this gear up and take it to the storage warehouse again, so I won't have to trip over it every time I get up to go to the bathroom at night. I've photographed a lot of dogs this year, and I don't think I've complained as much as I did last year. Hey, that's something to be thankful for. If the weather finally clears up tomorrow like everybody is expecting, I'll be a happy camper.

Cookie is today's Dalmatian of the Day
Watch of the Day

Tuesday, September 17, 2013

Day 1372

I guess if you snooze, you lose. The car I was thinking about buying was sold to someone else today. I wish I was quicker about making these kind of decisions, but I'm not. I've always gone back and forth about big decisions. There's a good chance that the next car I find will be snapped up by someone else as well. Eventually, I'll find something I like though. I always do.

One of my doctors keeps submitting bills to the wrong insurance company and then I get billed for the entire amount when the insurance company says they never heard of me. I call and get things straightened out, and then a few weeks later the same thing happens all over again. I am slowly losing faith in people's ability to do anything correctly without having the luxury of a "do over." Sometimes I think the whole world has become incompetent.

One of my favorite rescue dogs passed away today. Connor was one of the lucky ones, because he found a wonderful second home. I just wish he had been given a little more time, because he was an amazing dog. Our canine friends just don't live long enough. I am reminded of this every day as I watch Dot's steps become slower and slower. She stumbles easily now and I have to be careful where she walks. Dot does the best she can and I do the best I can to take care of her. Hopefully, this will give us the additional time we both still need.

Dash is still a young dog, but he has his own health issues. He was back at the vet again today for his antigen shot. Along with the phenobarbital he is taking for seizures, he will probably have to continue these bi-weekly antigen shots for the rest of his life. If controllable epilepsy and skin problems are all Dash has to worry about though, he's doing pretty well. I have seen so many dogs who have had to deal with far worse.

I'm so tired of dealing with health issues that I suspect this is one of the reasons I want a new car. I can't guarantee that the dogs will stay healthy any more than I can guarantee my own health. When you realize you can't make yourself new again, and even the prospect of making your house new again seems remote, maybe making your car new again might be as good as it gets.

I need to remember to get up early tomorrow for my Wednesday morning business networking breakfast. I hope getting up before sunrise once a week eventually becomes second nature to me, but the desire to "rise and shine" certainly hasn't kicked in yet.

Connor is today's Dalmatian of the Day
Watch of the Day

Tuesday, April 2, 2013

Day 1204

Today was full of questions with very few answers. I was on the phone for hours with roofers, insurance agents, equipment suppliers, and clients and ended the day just as confused as I started. Finding the answer to something over the phone is kind of like winning the lottery. Your chances of success are very, very small. Every once in a while you get lucky and end up talking to someone knowledgeable. Most of the time you just get shuffled from one person to another until you eventually give up. I think most of the customer service people I talk with on the phone are just reading from a prepared script they see on their computer screen. They can answer very simple questions, but that's about it. I'd like to tell these people that if my question was that easy, I'd have found the answer already on their company website.

I think I got bitten by a spider last night. That seems like a reasonable explanation for the two swollen lumps I found on my arm and leg this morning. I didn't even bother going to the doctor, since I knew they they would just give me a cortisone shot and send me on my way. I've been bitten by spiders before and the trouble with these type of bites is that unless you actually see the spider biting you, the reaction they produce could be caused by any number of things. So, why do I think I was bitten by a spider? Just a guess, actually. I did see a big spider on the bed a few days ago though. If it actually was a spider, I don't think it was a Brown Recluse, or anything serious. The reaction would have been more immediate and alarming. If the swelling doesn't subside tomorrow, I'll go see a doctor. I just don't like taking steroid shots for any and all types of inflammation. Steroids aren't good.

Dash almost got the wrong shot today. There was a new nurse who didn't know Dash's records well. Luckily, when he mentioned the medication he would be injecting, I noticed that it didn't sound right. He ended up getting the right shot, but it's another lesson that you always have to be on your guard. I wish this wasn't the case, but it is. I would like to just put my brain on automatic pilot for a while and coast. I don't think there would be a happy ending it I did this though. Don't get me wrong. I'm not a paranoid person and certainly don't think anyone is out to get me. I do think a lot of people are incompetent however. Incompetance is everywhere.

It rained today, but the weather radar app on my iPad allowed me to successfully navigate the storms and walk the dogs without any of us getting soaked. Since there isn't much to do on rainy days, I got some more articles written. By the time my client gets back from vacation, I'll probably be all caught up again.

Miracle is today's Dalmatian of the Day
Watch of the Day

Thursday, December 6, 2012

Day 1087

What a weird world we live in. Our phones can do all manner of miraculous things with the wave of a finger, yet when getting something done depends on another living, breathing human, everything grinds to a halt. Sometimes I think 50% of the population is completely incompetent. If we limit our survey to the people I actually deal with on a day-to-day basis, that percentage is probably even higher.

Today I tried to find out why I've been receiving two identical phone bills for the same account for the past six months.  No luck there. Then I tried to find out why all my prescriptions ran out today, when a nurse specifically told me just last week that they had been renewed for another year. Nope. Didn't solve that one either. Simple, routine things don't seem simple anymore. Day after day, I attempt to rectify blunders and track down the source of inevitable human errors. It's futile. Most people won't admit to making a mistake in the first place. And if you do get them to admit that something is wrong, they will almost always blame the mistake on someone else.

I guess I would put paying bills in the same circle of hell as dealing with incompetence. I hate paying bills. Today I paid the big property tax bill I've been avoiding for the past month or so. Why does Dallas County need so much of my money? I don't use their roads very much. I've never been in one of their hospitals. I've never had children in one of their schools. It just doesn't seem fair to me. At least I don't have two property taxes to pay anymore. I don't regret selling the rent property one bit. That thing was an expensive albatross around my neck for way too many years.

The neighbors hired someone to repaint their house earlier this week. For the past three days I've been listening to a loud and ever-present air compressor right outside my office window. Couldn't they have painted the house with rollers or brushes instead of spray guns?  The noise is driving me nuts. Maybe when they finish painting, my posts will be more coherent. With all this racket, I'm extra glad it's Friday tomorrow. I think I'm going to spent a long time at the breakfast restaurant.

Emma is today's Dalmatian of the Day
Watch of the Day

Saturday, November 3, 2012

Day 1054

For the second time in two years, I received a letter from the Missouri Department of Revenue telling me that I was behind on paying my Missouri state taxes. WTF? I have never lived or worked in Missouri in my life. I thought I had this whole thing resolved last year when I finally managed to talk to someone in the Missouri tax department who told me the whole thing was a bureaucratic mistake. The person I talked to must not have told anyone else though, because I got exactly the same letter again this year. And you still wonder why I don't have a lot of faith in government agencies? I only know what I see, and I see a lot of incompetence in government agencies at all levels. Of course, I see a lot of incompetence in the private sector as well. There is more than enough incompetence to spread around these days.

The time changes tonight. I used to be so obsessive that I'd reset all my watches whenever there was a time change. Now, I don't even bother. There's always something lying around that shows more or less the right time, whatever the season happens to be. For someone who likes watches, I have very little interest in what time it is anyway. A couple of hours one way or the other isn't going to change my life very much.

Janet finally got her car back from the body shop today. There were so many cars damaged in the big hailstorm last June, that it has taken until now for many cars to get repaired. Janet's car was literally in the shop for three months. This was only a hailstorm too. I can only imagine how long it is going to take before people in New York and New Jersey get their lives back to normal after the hurricane. Sadly, some of them never will. After Katrina, a lot of people in New Orleans just gave up and moved to Dallas and Houston. They're still here.

Janet volunteered me to take a mother/daughter portrait of one of her friends tomorrow. The lady wants to have her picture taken at our lake, paddling in a kayak with her daughter. I asked her if she'd ever been in a kayak before and she said no. Hey, what could possible go wrong? Oh, did I mention that her dogs were supposed to be in this picture as well.

Wolfgang is today's Dalmatian of the Day
Watch of the Day