Showing posts with label repair crews. Show all posts
Showing posts with label repair crews. Show all posts

Wednesday, January 19, 2022

Day 4409

Yay. We've got heat again. Our gas was shut off for most of the day while a work crew repaired a gas leak in the alley behind our house. I didn't give the outage much thought at first because the repair people had already told me that they would be finished before the end of the day and that service would be restored. As the day progressed and the cold front got closer and closer I started to get nervous. The house was starting to get cold and the two things you need the most during freezing weather are a working furnace and hot water.

Toward the end of the day a gas company technician arrived and hooked up our gas meter again. I asked if he could come in the house and start the water heater and furnace again. He said he wasn't allowed to come inside. What? "But that's where the gas appliances are," I said. He said it was gas company policy and he could get fired for violating it. He did call me a plumber though and said I wouldn't be charged. Very weird. Why was it OK for a plumber to come inside, but not a gas company technician. I'm pretty sure that I could have restarted everything myself, but I didn't want to screw up and burn down the house. I've always had a healthy respect for flames. 

Surprisingly, the plumber arrived quickly and restarted the old and cranky water heater. I actually restarted the furnace myself because I was cold and impatient. I was a lot more familiar with the furnace as well. I've had to restart it numerous times to clean the flame sensor. The furnace has sophisticated shut-off features as well. I wasn't so sure about the water heater. Oddly, the water heater flame has never gone out before. The water heater has been one of the few totally reliable things in the house. 

I still don't know what was wrong with the gas line. Whatever they fixed was buried at least four feet underground. How did they even know the pipe was leaking that far underground? I don't know why they replaced my gas meter either. I suspect that the new meter allows them to read the meter remotely and I was due for a replacement anyway. All is well though. We are headed for one of the coldest nights of the year and the house is nice and warm again.

I really didn't get a lot done today. I took my long walk in a light mist, but didn't get very wet. My feet were terrible today, so maybe the foot pain does have something to do with the humidity. The weather is definitely getting nasty. Janet and Dawn didn't even go to training class tonight. I'm tired of winter already although I know that the worst is yet to come. Often February is our coldest month. At least we haven't gotten snow yet. I hope we don't. A winter without snow would be a blessing.

I was going to resume testing the star tracker today since there has been another update to the software. I decided to wait however, because I didn't want to be aggravated by two things at the same time. Dealing with the natural gas outage was enough for one day. I have absolutely no faith that things will go as planned anymore, so I was actually expecting to be sleeping under a big pile of blankets in a very cold house. The gas company actually did pretty well today. Much better than I expected.

I hope tomorrow goes smoothly.  I don't like surprises and I've grown weary of dealing with problems. A boring day is a good day as far as I'm concerned. Dawn is a good role model for me. All she does is eat, sleep and walk. Basically, that's all I do as well.

Daisy is today's Dalmatian of the Day

Watch of the Day


Tuesday, August 6, 2019

Day 3512

I guess we're making progress. I got a bid on repairing the greenhouse today. The price seems reasonable, so we'll move ahead with this project. The carpenter doesn't want to begin work until the weather gets cooler. Makes sense to me. It's too damn hot to do anything. The heat didn't stop the AT&T crew from burying my fiber optic cable though. The "crew" was really just a man and his wife who spoke no English. When I asked a question, the wife got out her iPhone and pointed for me to speak into it. She had a translation app that worked surprisingly well. It answered all my questions anyway. The young couple was very nice and I kind of felt sorry that AT&T was making them work in this heat. The technician that diagnosed my problem a few weeks ago told me that the company always hires the lowest bidders to bury the lines. They probably get no benefits.

Right now I've got two lines. A nicely buried line that isn't hooked up to anything and the temporary line that is still providing my connection. Another technician will have to come back and connect the new buried line. This procedure of installing temporary lines and then coming back later with a second buried line line that needs to be installed all over again seems terribly inefficient. So, far I've had six lines pulled to my house from the street since I signed up for U-verse. Half of this fiber optic cable was temporary and was eventually just thrown away. There are probably several buried lines still under my lawn as well. Nobody bothers to pull up the old cable when they install a new one.

Coincidently, I paid my cable bill today. All these service calls explain why my bill is so high. I should call AT&T and demand that they deduct a week's service from my bill for the time the Internet was out while Janet was away. I probably won't bother though. It's like pulling teeth to make a complaint to customer service.

I'm still walking, but the weather is pretty brutal. There aren't as many joggers now, but the cyclists are still out in force. Maybe it's cooler when you are moving faster, but I suspect that the cyclists just love punishment. I keep walking because I've learned that sweating is actually good for you. Sweating can strengthen your immune system, improve circulation, lower the risk of kidney stones, unclog pores, and help fight viruses, bacteria, and fungi. Walking is also one of the best ways to keep bones strong and prevent osteoporosis too. I guess I'll keep walking. It's a slow summer and there isn't much better to do anyway.

The next thing on my list is getting my car safety inspected. Maybe I'll do that tomorrow. I could go anywhere but I usually just go to the dealership. They have free snacks and I like to look at new cars I'll never be able to afford. I've been waiting for years for the new Land Rover Defenders to arrive, but there are very few reasons to drive a rugged go anywhere vehicle anymore. Those new mid-engine Corvettes are looking pretty nice.

Janet is making me another Peach Cobbler tonight. I've been eating a lot of peaches lately. It's going to be rough when they go out of season again. Fresh peaches are one of the few good things about Summer.

Margo is today's Dalmatian of the Day
Watch of the Day

Sunday, August 4, 2019

Day 3510

24,000 steps today. Part of this total was spent up on the roof unclogging the pumps and clearing the water away. July was dry, but so far August has been pretty wet. I was surprised at how much higher the lake was this morning. Just two decent rains and the water level had risen over a foot. As always, the rain is a giant nuisance for me, but we certainly needed it. The grass in the back yard is already looking greener.

After all this activity I am pretty tired. I don't think I could have done this two months ago though. Walking is good for you. I'm starting to feel stronger and my legs definitely feel firmer. My average resting heart rate has decreased as well. I wish I enjoyed exercising since it occupies a lot of my day now. Walking is not really a joyful experience but it's not depressing either. All in all, it's probably a much better way to spend time than sitting at the computer.

I went back and got strawberries today. A shipment must have just arrived because the berries looked really fresh. The fruit always seems to look better on Sunday. Of course if I switched shopping days, the fruit would look better on Saturday. At any rate, I'm all set for another week of smoothies.

AT&T was supposed to come out and bury the new fiber optic cable this morning, but nobody showed up. Am I surprised? Not really. Since there is no easy way to check on scheduling, I will have to call the irritating offshore customer service line again and spend a long time on the phone with someone who doesn't have a clue about what is going on. Maybe I'll just do nothing. Everything works fine with the cable laying on top of the ground.

I'm starting to think about renting a car for the trip to McDonald Observatory. This isn't really rational thinking because I've already got a perfectly nice car that has just been serviced. I just got new tires too. The problem is that I don't really trust the car. Things have gone wrong for no reason at all when I least expected it. I hate surprises. Memories never fade either. Once on a road trip I threw a rod in rural Oklahoma and had to have an earlier car towed all the way back to Fort Smith, Arkansas. It was there over a month getting the engine completely rebuilt. When the repairs were finally finished I had to drive up from Dallas during an ice storm to retrieve it. Of course rental cars aren't free from problems. When I went out to Vandenberg Air Force Base to watch a launch a few years ago somebody hit the rental car and it took months to get all the insurance issues resolved.

There's a new Dalmatian up at the boarding kennels so Janet and I are going up for a visit tomorrow. I'll take some pictures of this liver spotted boy for the website and we'll spend time playing with all the dogs. Visiting the dogs on Mondays has become a regular part of our week. Truthfully, these visits are just as important as my daily walks.

I can't figure out what is wrong with the security light. It comes on every evening around sunset, but shuts off again around 10 PM. This doesn't make sense because the photo cell is obviously working. The light will come back on again tomorrow evening. The bulb is fine too. I could turn it on again right now by going out and flipping the breaker switch. It isn't worth the trouble to go outside and do this but I'm still wondering about this very odd behavior.

It looks like another hot and humid day tomorrow. At least the rain is over for a while. I'm done with Summer. Bring on the cooler weather.

Pebbles is today's Dalmatian of the Day
Watch of the Day

Tuesday, May 21, 2019

Day 3435

I was pleased to see the guys who arrived this morning to bury the new fiber optic cable that AT&T installed last week. I wasn't so pleased when one of the guys digging the trench broke the new cable and I was back to square one again. If there is a lesson to be learned from this, I guess it would be to never let anyone with a shovel get anywhere near a fiber optic cable. Murphy's Law always prevails. Needless to say, the crew with the shovels had no idea how to fix the cable. I had to make an appointment with a fiber optic technician to come out and install the cable all over again.

Amazingly, the technician actually did come out today. I was impressed. The guy told me that even though it was company policy to bury these cables so that they would remain undisturbed, quite a few got damaged anyway. If they would just dig the trench a little deeper I don't think they'd have this problem. Most of these cables that run from the distribution box to the house are only a few inches underground.

It took quite a while to get me back online again but hopefully there won't be any more problems for a while. My neighbor has finished messing around with her fence and I'm certainly not going to be doing any digging. I asked the technician when 5G was coming to Dallas and he told me that it was already here. The super high speed service hasn't arrived in our neighborhood yet, but I'm sure it will.  I'll be getting messages from Apple urging me to upgrade my phone and messages from AT&T urging me to upgrade my network. Personally, I don't think I need a faster connection. Who really needs to download a movie in two seconds anyway? What I need is a connection that doesn't go down every time we have a heavy rain.

I still haven't heard from NASA. I haven't heard from a roofer who still owes me a bid and one of the auction houses I've been dealing with either. Sometimes I worry that important messages are being quarantined or deleted by the industrial strength spam filter on my web server. You never know what winds up in the spam folder. I seldom look at these messages because they don't even come to my computer. I can log into the server and inspect the quarantine folder if I want, but it's like looking for a needle in a haystack. There are thousands of spam messages. It's easier to pretend that these messages don't exist.

I'm tempted to stop people I see walking dogs so I can pet them. I haven't done this because I remember when people would stop me when I was walking Dot and Dash. I always tried to give the dogs long enjoyable walks even when I was busy working. Not surprisingly, they always had a way of making me late. It's hard to let your dog smell every tree when you're on a schedule and you definitely don't want to stop and chat when you've got a conference call in thirty minutes. I can tell that a lot of the younger people walking dogs are on a schedule. You can see it in their eyes. I'll sometimes talk to older retired people I know in the neighborhood. I leave the younger working people alone. They've got enough on their plate already.

Janet and I were talking about working the other day. We miss working in a lot of ways. We both enjoyed our jobs but don't want to deal with rush hour traffic anymore or trying to please a much younger boss who knows far less than we do. I'd love to find someone who will give me challenging things to do, pay me well, and then just leave me alone. No meetings and no big collaborative group efforts. Lots of luck with that. Hard to believe now that I actually had this type of arrangement for many, many years. I guess I was lucky.

Casey is today's Dalmatian of the Day
Watch of the Day

Friday, November 6, 2015

Day 2152

Its started. I'm listening to two large industrial strength dehumidifiers doing their best to suck the moisture out of the house. We're eating off paper plates because there is no dishwasher. I've bought a bunch of bottled water so I can use it to refill the toilet so it will flush if I have to go during the night. There are several more gallons of bottled water to refill the dog bowls. I have a sweater on because my HVAC contractor said that running the air conditioner will help dry things out. Intuitively, you'd think that turning the furnace up would dry things out quicker, but apparently it only makes the situation worse.

If you haven't guessed by now, the water leak got worse overnight and we woke up to a house that felt like a sauna. The humidity inside was over 85% and there was standing water in all the vent registers. The first thing I did was shut the water off to the house at the water main and then spent the rest of the day on the phone with the insurance adjuster, the plumbing company, my HVAC contractor, an environmental cleanup company, and a temporary housing relocation company. Sometimes I had the cell phone to one ear listening to someone while I had the land line phone to the other ear talking to someone else at the same time. It was a madhouse. I had quite a bit of website work scheduled for today and wasn't able to get started on any of it.

As you might expect, Dot wasn't happy about this whole situation and ended up pooping in the house three times. Dot can't hear very well and I actually did a pretty good job of isolating her from all the commotion in the living room. I told the environmental cleanup people to be as quiet as they could, which was kind of silly since the two machines they installed were actually quite noisy. I have to keep the dehumidifiers running 24/7 until the leak is fixed. Sometimes Dot didn't notice that there were strangers in the house until ten minutes after they arrived. When she eventually did notice, she started barking and never stopped. Excited barking always leads to poop coming out the other end these days, so that's why there were quite a few little accidents today. It wouldn't be so bad if it weren't for the fact that the washing machine is out of commission too. I'll have to go to the laundromat tomorrow morning.

I have a sore throat from talking so much today. I usually don't talk much during the day, but today it was unavoidable. It seemed like there were questions to answer all day long. Everyone I dealt with today was very nice. More importantly, they all liked dogs and appreciated Dot's situation. Nobody got mad that she barked and pooped during our conversations. The HVAC technician even said that he really felt sorry for Dot because he had a bad back himself and understood what it was like to be in constant pain. Ironically, the insurance company will pay to temporarily put Janet and I up in a hotel while the repairs are being made, but we can't leave the dogs behind. Even a pet friendly hotel isn't going to want a dog that poops all over the place. Probably what will end up happening is that Janet will use the hotel during the week so she can get ready for work. I will stay here with the dogs and just use the hotel to take showers.

I wish now that I'd never bought this house. Mid-century modern homes typically have a flat roof that inevitably leaks after the first ten years. There is also usually a concrete slab on grade foundation with no basement. This requires that all the pipes and mechanical equipment be placed under the concrete slab where they can never be accessed again. I can't complain to the architect of this house because he is already dead. The modern looking house is 60 years old. My house doesn't even have a crawl space under the foundation. There are tons of water lines, drain lines, HVAC vent pipes, and conduit for the electrical wiring all buried in the dirt under a one foot thick concrete slab. It's kind of insane when you think about it. The technicians who came over today inevitably said one of two things. They either said "I've never seen a house like this before," or they said "Buddy, you've got a real big problem here." Some of the more astonished technicians said both.

I know this is a first world problem. I've still got a roof over my head. There's food in the refrigerator and the dogs are safe. This will get fixed. At the moment it's still a giant mess though, and I'll be real glad when things get back to normal again.

Spot is today's Dalmatian of the Day
Watch of the Day

Sunday, October 5, 2014

Day 1755

Yay! We've got power again. The repair crew arrived in the neighborhood while Janet and I were returning from our Sunday morning walk with Dot and Dash. The five large trucks and twelve man repair crew were greeted like a liberating army. Some neighbors offered the men coffee and others brought donuts. Everybody said a sincere thank you to the crew for not forgetting about us. After we saw the big trucks, we all knew we would have power by the end of the day.

I had no idea how long it would actually take to get power restored, so I drove up the street to pick up a take-out breakfast and some coffee. By the time I returned with the food, the lights were on again and our ordeal was over. You realize very quickly in situations like these that modern society is completely dependent on electricity. Things go downhill very quickly without power. People get grumpy. Store shelves quickly empty of essential items like batteries and food that does not require refrigeration. Knowledge workers are dead in the water without the computers, servers and phone systems they depend on. I'm still wondering what happened on Saturday's new Dr. Who episode. I can't tell you how many people I saw using their cars to recharge their cell phones during the outage. Most people would readily burn several gallons of gas while their car was idling in the driveway than risk their phone going dead. Without our phones, we are lost.

I remember reading once that during the cold war, Russia hardened most of its power grid by burying the electric cables underground. For some reason the United States didn't bother to do the same and now we are paying the price. Our entire power grid is an aging, very insecure, mess. If electric cars like the Tesla ever become popular, there will probably be brownouts every night as the population recharges their cars for the next day. I hope someone in Washington realizes the importance of improving the power grid. ISIS doesn't need to go around chopping off people's heads. All they need to bring the country to its knees is turn off the electricity for a month.

Having power again inspired Janet and I to try to get a grip on the mess that was engulfing the house. We cleaned the refrigerator and started over with fresh food. I bought some new bath towels to replace the old dingy ones that were an embarrassment to take to the laundromat yesterday. I got out the big step ladder and finally summoned the energy to get the big heavy flight case for my synthesizer off a high shelf so I could pack it up and take it to the storage warehouse. The Beta-SP video equipment went to the storage warehouse as well. As important as this stuff was to my business at one time, I know it will never be used again.

I've still got a ton of work to catch up on, but it looks like Monday will just be another normal work day. If you were expecting something from me last Friday, I'm still working on it. I work pretty fast, so with any luck, the backlog will be gone by Wednesday. It's definitely back to oatmeal tomorrow. I think I've gained five pounds by eating out every single day since last Thursday. I really hope that we don't have a repeat of this mess later this Winter. I don't think the nice, dog friendly hotel where we sought refuge during a power outage last Winter will be an option any longer. Dog friendly hotels are usually very clear that if your dog destroys anything, you pay for it. I don't think they would welcome an old dog who has a tendency to pee on the bed.

Lightning is today's Dalmatian of the Day

Watch of the Day

Saturday, October 4, 2014

Day 1754

Our power is still out. We have basically been reduced to camping out in our house. It finally dawned on me today that the dishwasher full of dirty dishes wasn't going to wash itself and the washing machine full of dirty clothes and towels weren't going to get clean by themselves. I found some dish soap and washed the dishes by hand and then I gathered up the dirty clothes and towels in a big duffel bag and went looking for a laundromat.

The only time I ever go to a laundromat is when there is a power outage, or when the washing machine is broken. I wish I could avoid laundromats altogether. This was a fairly typical laundromat. There was a crazy man talking loudly to himself while transferring his clothes from a black garbage bag to one of the washers. There was a very large woman who kept her cell phone, and apparently everything else she owned, in her bra. There were enough rowdy children to start a daycare center. I couldn't get out of there fast enough. Unfortunately, I had to stay quite a while, because someone had forgotten to clean the lint filters on the dryers and it took forever for my towel load to dry.

When I finished doing my laundry, I went to a nearby Home Depot to look at generators. There weren't any. Apparently, the store had completely sold out of all their generators two days ago. When I was still being optimistic about getting the power restored, everyone else was out buying a generator. Every time the power goes out, I think about getting a generator. Unfortunately, I've got no place to keep a decent one. It would either get ruined sitting outside in the weather, or it would get stolen. If you've got a big generator, you need a garage to keep it in. If you've got a little generator, why even bother.

I finally saw someone from the power company in the neighborhood today. These guys weren't fixing anything. They were just the "assessment team," that looks for damage before the repair crews come out later. I asked the guys if the saw the downed power line in my neighbor's yard. They said they hadn't seen any downed lines in the area, so I took them back in the alley and showed them the dangling wire. "Wow. That's the problem," one of the men said. "This is why the lights are out on your street." I'm glad I ran into these guys. They were from out of state and didn't know the area. They may have never found a single downed power line hidden in an obscure alley.

We got the cooler out of the storage warehouse and bought a couple of bags of ice, but the refrigerator ended up being a lost cause anyway. We had waited too long and ended up just throwing everything away. Luckily, the refrigerator and freezer were fairly empty, so we didn't loose much. It was sad to lose all the Gelato in the freezer though. I love Gelato.

Who knows what tomorrow will bring. Probably more of the same. The power outage is so massive that it will be a miracle if our power is restored tomorrow.  I am starting to see a bunch of out of state power company trucks driving around town today though. That's always a good sign.

Jersey is today's Dalmatian of the Day
Watch of the Day

Friday, October 3, 2014

Day 1753

Today was all about damage control. Yesterday's storm was a lot worse than most people thought. Over 250,000 people are still without power in the Dallas area. I'm one of them. The power came back very briefly about 2 AM this morning and then about two minutes later it went out again with a bang as a transformer in the alley exploded. As I was walking the dogs this morning, I heard at least six other transformers exploding in the distance. Evidently, the power company is having trouble because there are many more downed trees and telephone poles than they expected. If they attempt to restore the power before they find all the downed lines, the circuit shorts out and a transformer explodes. Actually, I think we're losing ground. When I went to breakfast this morning, most of the traffic lights were working. When I went out again later this afternoon to recharge my UPS backup battery at Janet's office, all the lights were out again. I have yet to see any power company trucks in our neighborhood. To tell you the truth, I haven't seen any power company trucks, period. I don't know where they all are.

With limited computer resources and a very dark house, I spent as much time as I could outside. Ironically, the weather was beautiful today. You'll never believe what happened just 24 hours ago. I cleaned up broken branches in the yard and then I went up on the roof where there were many more tree limbs. It was raining so hard yesterday that I didn't even hear most of these branches fall. All I heard was the wind. I was surprised at how many good sized tree limbs were up on the roof. I don't think any damage was done, but it sure was a mess to clean up. Without the help of my trusty electric sump pump to clear the water away, it took hours to remove all the standing water and debris.

You really can't get much done without electricity these days. It seemed like the whole city was just milling around waiting for something to happen. I've never seen my breakfast restaurant so crowded before. It was hard to find a parking place and even harder to find a table. Since the power was out in our entire neighborhood, I think everybody just decided to get out of their house and have a good breakfast.

My backup battery will recharge the laptop once and the phone two times before it goes dead. This give me time to write the blog and answer a few e-mails, but that's about it. The biggest problem with the backup battery is that it takes almost eight hours to fully recharge. My laptop doesn't seem to hold a charge very well any more and neither does the little 4-G hotspot I use for WiFi. Did I ever mention to you how much I hate batteries?

I heard on the news today that the CDC has narrowed yesterday's list of 100 people down to 50 that were thought to have "shared bodily fluids" with the Ebola victim. This amazes me. This guy managed to touch more people in two days than I do in a year. The HazMat team finally came today to sanitize the guys house. Better late than never, I guess.

It's probably better late than never when it comes to getting our power restored as well. Regular readers might remember that it took over four days to get our power turned back on the last time this happened. We ended up having to stay in a hotel for a few days. At least it's not freezing cold this time. Last Winter's big ice storm still seems worse than this, even though I think more trees and telephone poles were uprooted this time.

I'll have to learn to write faster, because my laptop battery is already getting low again. Given what I've seen today, it will be a miracle if our power comes back on tonight. There's a good chance we'll be sitting in the dark until next Monday.

Hobbs is today's Dalmatian of the Day
Watch of the Day

Monday, December 9, 2013

Day 1455

We've got power again! It's definitely been a long four days. Last night the temperature got so cold in the house that we gave up and went to a hotel for the night. It's hard to find a place that will take two 65 pound dogs, but the people at the Palomar couldn't have been nicer. They treated Dot and Dash just like any other guest. Dash was scared of elevators, but other than that, both dogs seemed to enjoy their night away from home. The dogs enjoyed sleeping in the big, fluffy hotel bed so much that I think they were disappointed when they returned to our own house today. We almost had to spend two nights in the hotel, but the power finally returned about 6 PM this evening. The house is still cold, but the temperature is steadily increasing at about three degrees an hour. By morning, we should be back to normal.

Since the house was still ice cold this morning, Janet let me use an empty cubicle at her office to work and we took the dogs to board for the day with our vet. Dot and Dash were disappointed that we weren't taking them to another posh hotel, but they'll survive. They are always well taken care of at the vet. Dash even got his antigen shot today, so I won't have to take him back again tomorrow.

Here's the difference between doctors and ordinary people. The last time I went to see the doctor I had an appointment with today, I had to wait over an hour and a half in the lobby because he got tied up in surgery. Today I was the one who was late. I was fifteen minutes late because of bad traffic and when I arrived, the doctor had already left for the day. So, I guess it's acceptable for me to wait an hour and a half and he can't wait fifteen minutes. I don't get it. I'm always the one who is expected to wait.

When I was driving home from my aborted doctor visit, I got a call from a friend in the neighborhood saying the power was back on. About five minutes later I got another call to say "never mind." The power had flickered out again. It appears that getting the power back on line is a tricky business. When I arrived home, the power was still out, but there were power company trucks everywhere. It was a power company crew from Alabama who eventually turned the lights on again. I asked one of the guys what it took to get all these people to Dallas on such short notice. He said it was just professional courtesy. He said if they got in trouble, Dallas crews would come down to help them. It's nice to know that the concept of professional courtesy still survives. It disappeared from the advertising world years ago.

Dalmatian of the Day
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