We've had trouble with our front loader washer almost from the day we got it, so I was encouraged today to read that a large class action lawsuit against multiple manufacturers of these machines had been settled and owners were going to be compensated for repairs. Whirlpool, Maytag, LG and a number of other popular brands were covered in this settlement. Where was Frigidaire though? Was I going to be compensated too? Nope. Frigidaire and their parent company Electrolux were the only companies still fighting the lawsuit and refusing to settle. The problem with all of these machines is that they they never really dry out after doing a load of wash and eventually mold starts to build up inside the machine. It doesn't take long for the rubber boot that is used to seal the front loading door to turn black. Frigidaire refuses to even acknowledge that there is a problem. I can show them a big problem.
One of my clients is having problems with their website forms again. Problems with forms seems to happen with disturbing regularity. The hosting company changes something on their server and doesn't bother to tell their customers. Sometimes they move the CGI Bin to a different location. Sometimes they stop supporting older forms altogether. I spent a considerable amount of time with tech support this morning trying to determine what was causing the "Internal Server Error" message people were getting when they submitted the forms, but I basically got nowhere. Tech support people don't seem to know as much as they used to. The person I talked to today opened a job ticket on my case and said she was going to escalate my request to a higher level of service. I'll probably have to call four or five more times before the forms are actually fixed.
The roofer still hasn't responded to my request to come out and examine the roof again. I was very polite when I told them about the latest problems, but so far they're ignoring me. This happens sometimes. Do they think I'm just going to go away? I'll keep calling and sending e-mail until I get results. It's so frustrating when people over promise and under deliver. All I really want is the roof these guys promised in the first place.
I remembered to take the trash out to the curb this evening, but during the short time I was away, Dot pooped on one of the large living room rugs and then stumbled and fell in the poop. In case you haven't noticed, this hasn't been a very good day.
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