Day 1315

It took forever to make an appointment with an appliance repairman to come out and fix the garbage disposal. After talking on the phone for fifteen minutes with a friendly, but almost unintelligible customer service representative based far outside the borders of the United States, the line went dead and I had to call again and repeat the entire process all over again. The actual repair visit seems like it will be just as convoluted as the call to set things up. I asked if the repairman could put a new disposal on the truck, just in case the old one couldn't be fixed. Nope, this couldn't be done, I was told. Repairs and installations were two different departments with completely different technicians. If the repair was unsuccessful, I would have to call a second technician to come out later and install a new disposal.

Not to worry, said the service representative on the phone. Apparently, my disposal was still under warranty and the repairs might be free. "If the disposal is still under warranty, why don't we skip the repairs and just install a new one," I said. Nope, they couldn't do that either. I apparently only had a "parts warranty," not a full warranty for the entire disposal. If the disposal was completely trashed and new parts couldn't fix it, there was no warranty at all.

It looks like my recipe will be included in the SXSW Cookbook. I won't know for sure until the book is actually printed in March of 2014 though. Truthfully, I was quite surprised that my recipe made the cut. I called my dish "Lazy Man's Savory Sausage Omelet" and the directions for preparing it would make any real cook cringe. The recipe was authentic though. I didn't copy anyone else's recipe. This mess is all mine.

Even though today was a slow day, I almost didn't make it to the gym. I wasted so much time making an appointment with the appliance repairman as well as answering several confusing client questions via e-mail that the day seemed over before it began. Nothing seems easy these days. Simple tasks that used to take five minutes now seem to drag on for hours. I don't know whether to chalk these frustrating delays up to simple incompetence or look for something more fundamental. Something has changed though. Nobody will give you a simple, straight answer anymore. You have to first fill out an online form, or answer a long series of automated questions on your phone. I usually just say "Speak to a Representative" over and over again when the phone asks me what I'd like to do next. Sometimes this gets me a real person, and other times it doesn't.

Dash seems completely back to normal again. I still set up the nanny cam every time I leave the house, but it might be years until he has another seizure. Dash's blood work came back completely normal today and he has no tick borne diseases. I guess I'll just add seizures to my long list of life's mysteries.

Pongo is today's Dalmatian of the Day

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