I don't know what I am going to do about my FedEx package. The company really doesn't seem to care about their customers. Instead of trying to improve service, they seem to have put all their efforts into insulating themselves from customers. I'm actually impressed at how clever they've been at preventing me from finding out the status of this package that I know is sitting in a warehouse less than twenty miles from where I live. It is impossible to talk to anyone in the warehouse or even to a supervisor. You always get routed to an offshore call center where contract workers are employed to be friendly without really telling you anything. I'm starting to suspect that they dropped and broke my star tracker. I'm starting to get asked about what's inside the package. Today I was told that if the package didn't arrive within three or four days from now, I should ask the shipper to file a claim for damages so they could be compensated for the lost package. "But the package isn't lost," I reminded the call center agent. "I can tell from looking at the tracking history on my FedEx account that it's sitting in your Hutchins warehouse." "You scanned this package again this morning," I added. None of this gets me anywhere, because the call center representatives are forbidden from transferring my call to someone local who might actually know what is going on.
I feel like FedEx has stumbled onto a fiendishly clever plan to drive me crazy. I've always cared more about objects and gear than people. I want this star tracker. I've been waiting for it since last March. Maybe there is a holiday rush for delivery services. Maybe the driver had a bad day. Maybe the warehouse facility is understaffed. I still keep thinking that this should be a no brainer. The package initially didn't get delivered for some reason. It should have been redelivered the next day unless something is going on that they aren't telling me. I have many reasons to be suspicious.
I'm in such a bad mood that I don't even feel like going to rocket launches or out to the observatory anymore. My feet and shoulder hurt so much that I'm not even sure I could make the long drive to West Texas. It wasn't a pleasant drive even when I was feeling better last year. Florida is a different story. SpaceFlight Magazine seems to be under new management and they don't appear quite as interested in me these days. Hotel and rental car rates continue to increase as well. People are traveling again and flight are often full. It's a mess. I think I liked traveling more when the world was completely locked down.
The weather has been just as weird as everything else this Winter. One day it is 70 degrees and the next day it is freezing. The changes from day to day can be dramatic. Today was quite warm. I was able to take my long walk wearing shorts and a t-shirt. Just a few days ago I was wearing a down jacket. This inconsistency certainly isn't helping my overall mood. I don't mind having four seasons, but the seasons need to behave. Winter should be cold. Summer should be hot. And Spring and Fall should be nice. So far, we seem to be packing Winter, Summer, Spring, and Fall into a single month.
It's been a long day, but I've finished my dinner and taken this week's trash out to the curb. I'll probably just have shredded wheat for breakfast again even though I've been planning to resume my Friday restaurant breakfasts for weeks now. I'm really proud of Dawn. She seems to be doing a better job of adjusting to her new life than I am.
Hannah is today's Dalmatian of the Day |
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