Day 4382

Thanks for nothing Fedex. My package still hasn't been delivered. When I didn't receive a message this morning saying that the package was on the truck for delivery, I called Fedex again to see what was going on. Jeez. Just yesterday the Fedex guy who called me promised that the lost package had been found and that it would be delivered to me today. The representative I talked to today told me that yes, the package had been found, but that it was still in Oklahoma City. The agent I talked with yesterday had been overly optimistic about getting it the rest of the way to Dallas. 

What? How could this even be possible? Contrary to what every other Fedex customer service representative has been telling me for the past two weeks, my package apparently never even reached Dallas. This seemed hard to believe, especially since I've been hearing stories about exactly where the package was for over a week. Apparently, everything I've been seeing on my Fedex account was a lie. The lady I talked with today said that Fedex doesn't even bother with scanning individual packages while they are in route. All packages headed to the same destination are put in a large container together and only the container is scanned. If your package wound up in the wrong container for some reason, all the subsequent information generated by the system would be wrong.

This far fetched story may be true or it may be one more in a long list of fabrications created by people who know nothing more than what they are seeing on their computer screen. All I know is that the last time I looked at my Fedex account all references to the delivery date had been erased and it just said "Delayed, no delivery scheduled." This is beyond frustrating. It is madness. I'm beginning to think that the only people who work for Fedex are drivers, people with bar code scanners, and offshore customer service agents who just make up answers to customer questions. Absolutely nobody seems to know what is really going on.

I didn't get my package today, but I did get my tooth filled. I knew I was in for trouble when I overheard the dentist tell his assistant, "Hmm, this cavity is interesting. It's not what I expected." Thats when I knew my bill was going to be higher than expected as well. I sat in the chair for a long time and although I couldn't see what the dentist was doing, it felt like I was getting three fillings instead of one. When the dentist was finished, he told me that the cavity was much deeper than it looked on the x-ray. The cavity traveled all the way down the root almost to the bone. "So, I guess if you hadn't caught this now, I would have had to have a root canal," I said to the dentist. "No," he replied, "you would have had to have an implant." The dentist assured me that the tooth was stable now, but my mouth still hurts for some reason. I've had enough dental problems for one year. 

Even though my trip to the dentist and an extended conversation with the Fedex agent took a lot of time, I still managed to get a lot of walking in. Dawn got her sunrise walk. I took another short walk after breakfast, and then two more walks after I returned from the dentist. It wasn't my best day, but I did get 20,000 steps. The temperature was pretty warm today. I was able to wear shorts on both of my afternoon walks.

The traffic was terrible today. I thought everyone would be on their way to grandma's house by now but apparently not. My drive to the dentist's office took almost twice as long as it usually does. Hopefully things will be a little calmer tomorrow. I'm going to do my grocery shopping on Friday, since Saturday is Christmas Day. I don't expect to see my package tomorrow and I can't imagine that it will arrive on Christmas Day. Was today's Fedex customer service story true or just another fabrication? I guess I'll just have to wait and see.

Ziggy is today's Dalmatian of the Day

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