Day 4772

I hate Bluehost. I practically spent all day trying to get my e-mail account to work and each time I called customer service their suggestions made the problem even worse. In the beginning only the laptop e-mail didn't work. All I wanted to do was enter the desktop settings in the laptop, but when I tried to sync the two computers, the bad laptop passwords got transferred into my desktop computer instead. Now both computers couldn't send or receive e-mail. Bluehost customer service wouldn't tell me what my good passwords were, so they advised me to delete my account and start over. When I tried this I had even more Bluehost passwords stored in my Apple Internet settings and none of them seemed to work. After a while nothing associated with Bluehost would work. I couldn't access sealander.com or even the Dalmatian Rescue website.

Customer service kept telling me that it wasn't their problem and to call AT&T instead. I knew this wasn't the issue, but I did call and AT&T ran some tests and said everything looked good on their end. Offshore customer service reps are frustrating to begin with. They are off in India or Malaysia and it is very hard to understand what they are saying. They must all be in a big room somewhere because you can hear lots of other service representatives talking in the background. The phone connection always seems very poor as well. I talked to three different Bluehost customer service reps today and none of them were able to help. They didn't even seem to want to help. These guys kept saying that I had configured my computer wrong. Nope. The computer was configured correctly. It could connect to everything else in the world, except the Bluehost servers.

I shut everything down, took my long walk, and ate dinner. This evening I tried to configure Apple Mail again using the same setting I'd been using all day and everything worked. I hadn't changed anything. Why couldn't Bluehost just admit to me that the problem was on their end? They kept trying to pass the buck and blame someone else. I'd switch my account but almost everyone is using offshore customer service these days. Most of these people are just reading from a script. I miss the days when you could call a real software engineer who actually understood your problems and could come up with a solution on the spot. Apple certainly isn't helping things either. There are settings stored in System Preferences, in your Browser Preferences, and in Apple Mail that all have to match. Sometime there are iCloud settings as well.

Needless to say, I didn't get my article about the Falcon Heavy launch to my editor today. I'll try again tomorrow, assuming that I don't lose all my setting again overnight. I can't believe how much time I wasted on this today. Dawn got a nice walk in the morning, but I took a much shorter walk about 3 PM because I was tired and more than a bit frustrated.

We're going to move the rescue Dalmatians to a new kennel tomorrow. They've been in  a temporary kennel for months now and Janet and I haven't been able to visit them. Now that the dogs have a permanent home again, we should be able to go play with them on a regular basis. We have some new dogs now and Janet and I should have a chance to meet them tomorrow. Visiting the dogs will be a nice change of pace from today's Internet woes. Today wasn't a total loss though. I did get everything from my trip unpacked and put away and did a load of laundry.

Chief is today's Dalmatian of the Day

Watch of the Day

Day 2988

It's been such a gloomy week that it's hard to believe Spring is on the way. The signs are everywhere though. The Redbud and Dogwood trees are starting to bloom. I've started to see a few Grape Hyacinths. It won't be long before there are a multitude of wildflowers to photograph.

For now, all we have is more rain. Maybe that's why so many things are starting to bud and bloom. Plants probably love this weather. The winter hasn't been too cold, but it has been exceedingly wet. There seems to be a pattern to the rain. It usually rains during the night. Then the rain stops or slows to a mist during the early morning hours. Around 10 AM the rain often starts again and continues off and on for the rest of the day. At least this schedule allows me to give Dash a morning walk. If the rain continues through the afternoon, Dash and I both have cabin fever.

Even though I knew the car was going to get dirty, I drove to the tailor shop in the rain to pick up the jacket that was getting a new zipper. The well worn jacket is nice to wear around the house on a cold day. Hey, if I'm willing to drive somewhere in the rain, you know I'm pretty bored.

While I was listening to the rain and wondering what was happening on the roof, I put together my proposal for the website I've been asked to maintain. I tried to be honest about the many pitfalls this project faces, without being overly negative. I still can't decide whether I even want this job. It would be nice to have a monthly retainer for a while, but I'm not sure I can fix this site. It's a mess. I think it would be easier to start over and create a new one.

Janet wasn't very enthusiastic about the tall, skinny refrigerators I showed her. It's back to square one. I still have trouble believing that there is only one refrigerator in the entire world that will fit in our small alcove and still hold enough food to keep someone who cooks happy. I rarely cook, so anything that fits in the space and looks cool is fine with me. I know there is going to be an unpleasant surprise if I order something that I haven't seen in person, but that appears to be only choice we've got. The Maytag that is still the top contender is on back order until the end of March too. I have a feeling that I'm going to have to defrost a few more times.

I've been having problems sending e-mail because my mail client keeps saying that the server certificate in not valid. I hate all these new security issues. Mail servers didn't used to need a certificate. At any rate I called Bluehost and was lucky enough to get a nice tech support person this time. They said the problem was because I was using an Apple computer. Isn't that always the problem? I learned how to reconfigure my mail settings so the problem shouldn't happen again and now everything should be OK again.

I hope the rain clears out tonight. We've got an early appointment to take Dash to the cancer center for his monthly echocardiogram in the morning. I wish Dash would let the nurse clip his nails while we were there. I don't know what we are going to do about his nails. They are getting pretty long.

Connor is today's Dalmatian of the Day

Watch of the Day

Day 2721

I'm sleeping longer now. I guess that's a good thing. I wish the extra sleep left me filled with energy and motivation, but that's not the case. I'm still kind of floundering around and searching for a direction. Fortunately, I'm so slow these days that it's not hard to fill up the day even with no plan whatsoever.

I've determined that the rat is still in the atrium. I haven't seen him since he escaped from the trap, but I know he's there. I placed several pieces of cheese outside the trap last night and they were gone in the morning. The rat avoided the larger piece of cheese inside the trap though. I think I'm dealing with a smart rat. I purchased some old fashioned rat traps that will kill the rat, but I am reluctant to use them. I'll give him one more chance. I added a big scoop of peanut butter to the bait in hopes of enticing him inside. I wish this rat knew that I had his best interests in mind. If he would just go inside the trap again, I'll take him down to the park in the morning.

Recently, I remember someone posting "Do you remember when Bluehost didn't suck" on Facebook. I laughed because I did remember. Bluehost used to be a great web hosting company. I recommended them to many of my clients. Unfortunately, things have changed. I don't know what happened. Maybe someone else bought the company. At any rate, calling technical support is a nightmare these days. You have to wait on hold forever and when someone finally picks up the phone, they don't know anything and always have to talk to their supervisor. I had a problem today and it drove me crazy trying to get a simple answer from the tech support people. I wanted to hang up on them several times but I knew that I'd be sitting on hold for another twenty minutes if I tried to start over. After spending an hour on the phone, I still didn't receive an answer to my question.

I wish I could get Dash to take long walks again. I think it would be good for both of us. He wants to stick close to home though. I've been having trouble getting him to walk all week. I noticed he was panting a bit this morning and it was still cool outside. This worried me a bit. We've known for a long time that Dash has an enlarged heart and a bit of a heart murmur. He's got to go to the vet to check his triglycerides again soon and I'll have the vet look at his heart. It's always hard to tell if Dash has a medical problem or is just being moody.

I'll try to cut Dash some slack because I'm feeling a bit moody myself. Hopefully, this will pass. I certainly didn't accomplish much today. I paid a few bills and took them to the post office. I picked up a bottle of rubbing alcohol at CVS and bought a couple of pair of anklet socks. I used to hate the idea of anklet socks, but they do make sense in the summer.

The sun has finally returned and the yard is drying out. Maybe I'll figure out how to use the new pressure washer tomorrow. There is certainly a lot that needs to be cleaned. I hope there is a rat in my trap in the morning. I'm not looking forward to resorting to Plan B.

Wendy is today's Dalmatian of the Day

Watch of the Day