Showing posts with label telephone calls. Show all posts
Showing posts with label telephone calls. Show all posts

Thursday, January 12, 2017

Day 2586

I discovered something today. I like rice noodles better than wheat noodles, but whenever I order something online from Pei Wei, there is only a single item on the menu made with rice noodles. Hey, I like Pad Thai, but it always seemed to me that some of the other dinners would taste good with rice noodles too. Today, instead of ordering online, I called the restaurant and asked if I could substitute rice noodles for wheat noodles. "Sure," the guy told me. "You can substitute anything you want." "But it's not an option on the website," I said. Well, yes," the guy told me, "but you can still do it. Do you want to order something right now?" Such a simple solution. Once again, the old fashioned telephone proved to be a better solution than the latest technology.

I think people have forgotten that conversation can solve a myriad of problems. When I have a tech support problem, I always call someone on the phone. Those chat windows that appear on your browser never seem to provide the solution I need. e-mail is frustrating too. You just spend a lot of time typing. Text messages are even worse. I hate it when someone sends me a two word text message and I have to spent ten minutes composing a multi-paragraph reply on a tiny phone keyboard. I don't understand why people don't like the telephone anymore. When the answer is anything other than yes or no, you still need to talk with someone.

I'm kind of a paradox. The telephone is still my preferred method of communication, but I rarely answer my phone. I used to always answer the phone until telemarketers spoiled everything. Now, there's a 98% chance you'll be talking to a telemarketer if you don't recognize the number on your caller ID. The phone is a one way device for me. I only use it for outbound calls. Even outbound calls can test my patience. I hate waiting while listening to a recorded message saying "please stay on the line for the next available agent."

Maybe when you reach the "get off my lawn" stage of life, everything becomes a frustration. I've certainly noticed that more things irritate me than they used to. I was such an easy going person for most of my life and now every day is a series of irritating events. Today, I was furious when I finally got Dash in the mood to walk this afternoon, only to run into a young couple with four large loose dogs as soon as we arrived at the park. It was obvious that the couple couldn't control the dogs, because they were yelling at them to come back while the dogs were racing all over the place. I quickly turned around and went the other way. A pack of dogs coming after Dash was not something I wanted to deal with. I'm seeing more and more loose dogs in the park, even though there are signs all over the place saying that this is illegal. The owners of these dogs are almost always young millennials who are having a picnic, sitting in a hammock, smoking a joint, or doing everything except watching their dogs. I loved the park when it was just empty, undeveloped land. Now that the city has spent a lot of money making the park a recreational destination, I'm always having to deal with my fellow citizens. Dealing with other people is almost always frustrating.

I got a writing assignment today that I'm almost certain that I already wrote in 2013. That's how long I've been working with some of my writing clients. Was this a case of everything old is new again, or did they just forget that I'd already written the article?  I showed the guys the article I was talking about, but haven't received an answer on how to proceed. Maybe after writing over 700 articles, you eventually just run out of new things to talk about.

Dot is definitely not leaking as much. If I take her outside at least once every three hours, she is more or less peeing normally again. I'm surprised that the Incurin is working, since it is primarily prescribed for hormone-responsive urinary incontinence in younger dogs. Dot's problem is severe nerve damage from a spinal injury. She can't even wag her tail anymore.

It's supposed to rain tomorrow. I hope the rain isn't severe, because I'll have to cancel going out for breakfast. The dogs still freak out in a thunderstorm. Hey, there's a loaf of bread in the refrigerator. If it rains, I'll make French Toast. That's almost as good as going out.

Suzie is today's Dalmatian of the Day
 
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Tuesday, July 26, 2016

Day 2416

There was a knock at the door while I was eating breakfast and after I got the dogs calmed down, I greeted a supervisor from the roofing company. We went up on the roof together and looked at the damage. He agreed that the roof definitely shouldn't look like this. It was product failure, he said. Finally. Of course, the roof couldn't be repaired today, because it rained last night and the roof was still wet. At least we're making progress. I told him I didn't want to wait another three months and he said the repairs would be made next week as long as it was dry.

I actually had a telephone conversation with a client today. This just doesn't happen anymore. I get my marching orders almost exclusively through e-mail these days. I wish more people would use the phone. It's so much easier when you can ask questions without having to type. After a ten minute conversation, I knew exactly what I needed to do. It probably would have taken days to arrive at the same conclusion using a chain of e-mail messages.

I talked to Dot's vet on the phone today as well. I described her symptoms and she said we might be dealing with canine dementia, along with Dot's many other problems. She wants me to bring Dot in next week so she can evaluate her again. She also wanted me to consider giving Dot a low dose of Trazodone before transporting her in the car. This drug is commonly used in dogs to reduce anxiety and is generally well tolerated. It is also used as a human antidepressant and I have an almost irrational fear of all antidepressants. I said I'd do a little research and think about it. Whenever I research drugs, it usually makes me fear them even more, so I end up just asking Janet what she'd do.

I have a new writing project that should keep me busy through the end of the week. Busy is good. The days don't seem nearly as long when I'm working. I used to have an endless stream of projects and was booked months in advance. Not anymore. These days, I hope I just have enough work coming in to pay the monthly bills. July is taken care of now, but just like June, there isn't a lot left over. I anticipated some of the changes that take place as you grow older, but I didn't really anticipate missing work. I thought I'd love having nothing to do, but that's not the way it turned out.

I'm probably a terrible voter. As soon as the Democratic Convention appeared to settle down and function normally again, I quit watching. I did the same thing with the Republican Convention. Apparently, it takes a circus to get me engaged. I don't like either one of these candidates, but I don't think the world is going to end when one of them gets elected. We are still going to be a divided nation and we are still going to keep kicking the can down the road.

The dogs have added a new twist to my already busy day. Now, when it is time for them to go to bed at night, one of them will get restless and start barking as soon as the other one is settled down. This gets them both active again and I'll have to take them outside to make sure they don't need to pee. I've done this three times already. Dot still doesn't look very tired. Of course, she's been sleeping all day.

Smokey is today's Dalmatian of the Day
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Tuesday, June 14, 2016

Day 2374

Is it even possible to find a simple answer to a simple question anymore? I wanted to find out whether a nearby Apple Store could put a new battery in an iPhone while I waited. I found the number of the retail store, hoping to avoid Apple's automated phone system. It didn't work. After a brief message thanking me for calling the store, I was right back in the automated system. I hate these systems. Press 1 if you want to do this. Press 2 if you want to do that. You can spend hours navigating these systems and wind up no closer to the answer of your question than when you started. I eventually ended up talking to a real person in California who had no idea whether the local store could put in a battery for me. There is a whole generation of people who have never experienced the simplicity of asking a question and getting a quick answer. They don't even know what they're missing.

I got a letter from Panasonic the other day saying that they'd extend the warranty on one of my cameras for free if I'd fill out a bunch of forms, send them a purchase receipt, and cut the UPC code off the box the camera came in and send that as well. It sounded complicated, but what the hell. Like I said, I'm not very busy. They were quite explicit that if I didn't sent the box label from the product carton, which they said included the UPC code, model number and serial number, my warranty would not be extended. There was only one problem. The box the camera came in didn't have a label like this. I looked and looked, but it wasn't there. Of course there was no way to contact these people by phone either. That would be too easy.

I'm starting to dread days when nothing happens. The monotony starts to wear you down after a while. When the dogs are finished eating and taking their walks, they sleep so soundly that I occasionally wonder if they're still alive. I don't watch TV during the day anymore, because it is so universally terrible. The only phone calls are from telemarketers and the only thing I get in the mail are bills. The isolation is like a thick blanket and the silence can be deafening. There are occasional moments of panic where I worry that something might be wrong with Dot. There are occasional deadlines where I've got to concentrate on work for a few hours. Mostly there is just nothing though. I don't feel like engaging with anyone and I don't feel like starting any ambitious projects. I think the jury is still out on whether I will become an expert on doing nothing or whether it will drive me crazy.

Dot pooped in the house so much today that I'm dreading taking her in the car to physical therapy tomorrow. I don't think she even realizes what she's doing anymore. This afternoon she woke up from a nap and came out to the kitchen to say hello, leaving a long trail of poop all the way down the hallway. I can't be upset with her though. Actually, I was pleased that she managed to stand up and start walking on her own.

I looked at the blog stats the other day and wasn't really surprised to see that there aren't as many readers anymore. Maybe people are getting tired of hearing about dog poop. Sorry. That's life. It's just what's happening right now. Cleaning up after Dot means that my loyal friend of so many years is still with me. I'd much rather have the mess than the empty void she'd leave behind.

Daisy is today's Dalmatian of the Day
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Tuesday, June 3, 2014

Day 1631

I spent the day getting unsatisfactory answers to some very reasonable questions. How long has it been since you called someone and found a real person on the line who could actually answer your question? It's a pretty safe bet that the larger the organization, the longer you're going to wait. I will only call a government agency when I have plenty of time on my hands. I just put the phone on speaker and continue working on the computer until someone finally answers. Often the wait time is up to an hour. Today I only had to wait thirty five minutes. There were other calls as well. I was perplexed when I got another bill today for auto insurance that I'd already paid for less than a month ago. I sold a car recently, so I thought it was reasonable that I should be getting some money back. Nope! When I called my agent, he told me that I lost my multi-car discount when I sold the second car, so my rate had actually increased. Go figure. You really can't win these days.

I like repairing things, so I was delighted to pick up my favorite winter jacket from the tailor this afternoon and discover that it was good as new again. Earlier this Winter, the neighbor's dog had ripped the arm of the jacket when it tried to bite me. This is a very weird dog. It likes Janet, but always tries to bite me when I am unlucky enough to encounter it without a leash in the back alley. It should never be off a leash, but occasionally it gets loose. The dog is well trained and if I am quick enough to say "sit" or "stay" before it bites me, it always obeys. Sometimes I'm not quick enough though. To their credit, the neighbors offered to pay for the jacket, but I told them to forget about it and just try to keep the dog inside their fence when I walk Dot and Dash down the alley.

I paid a bunch of bills today and it got me wondering about what I was going to cut back on when I finally did retire. A social security check isn't even going to begin to pay these bills. I'm not sure what I could live without either. On some days, I could toss it all. Other days, I feel like hanging on to everything. I used to think that my IRA account would take care of me pretty well, but that was before the big financial meltdown of 2008. One more big crash like this and all bets are off. I'm pretty frugal, but I'm terrible at predicting the future. Even though I'm a very pessimistic person, I always think the future is going to be better than it actually turns out to be.

If the weather is nice tomorrow, we'll go back to dog training class again. I've moved Dot's acupuncture and water therapy session from Wednesday to Thursday, so the underwater treadmill workout won't make her too tired for class. She was pretty slow when we took her back to class a few weeks ago, but I think she still enjoys going. Dot and Dash are still active and energetic on their early morning walks, but go to sleep again as soon as they return home. I worry that I may have overworked them until I get out their dinner bowls. As soon as they hear food related noises, they both instantly spring to life again.

Maybe I'll go to the gym tomorrow. If today was any indication, there certainly isn't much reason to sit at this computer all day.

Freckles is today's Dalmatian of the Day
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Tuesday, December 3, 2013

Day 1449

I got a phone call from a client today. This used to be a daily occurrence, but today's preference for text messages and e-mail have made the old fashioned phone call exceedingly rare. I've actually started to fear these calls, because nobody calls you on the phone anymore unless something has gone very, very wrong. I use caller ID to screen all my calls. 98% of them are from telemarketers. The other 2% make me nervous. As it turned out, this particular call was nothing to fear. It was just someone who likes to talk.

I wish I'd taken a real camera with me on our morning walk today. For about ten minutes we were engulfed in fog and my familiar surroundings turned into a wonderland of misty imagery. Most fog lifts and quickly dissipates as the sun burns it off. This was different. A thick low cloud just blew right over us. I took a few shots with my phone and then it was all over.

I had plenty of time to go to the gym today. Although I've been pretty good about maintaining my three-day-a-week workout routine, I've got to come up with some way to make the gym more interesting. Boredom is always my worst enemy. I'm already bored with my healthy diet, even though it is showing tangible results. I'm afraid that going to the gym is going to be next on my growing list of boring activities. I'll be the first to acknowledge that exercise is good for you. In just a few months, I can already tell that my muscle tone and core strength has improved and I don't get as tired anymore. I just wish these activities were fun. Luckily, I'm very familiar with boredom. Boredom doesn't slow me down a bit.

I'm scheduled to unveil a new website I've been developing for the Wednesday morning networking group at tomorrow's meeting. Truthfully, this site is a little boring, but I think it meets the needs of the group perfectly. I could probably make the site more exciting if I just focused on why I come to these early morning meetings. Maybe I should scrap all the business stuff and make the site about bacon.

Spot is today's Dalmatian of the Day
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